Privacy Policy
By accessing or using this website, you agree to be bound by these Terms and Conditions of Use. If you do not agree to these terms, please do not use this website.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of our company or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may use this content for personal, non-commercial purposes only. Any other use of the content, including but not limited to copying, modifying, distributing, transmitting, displaying, or selling it, is strictly prohibited without our prior written consent.
Ownership and Use of Content
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of our company or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may use this content for personal, non-commercial purposes only. Any other use of the content, including but not limited to copying, modifying, distributing, transmitting, displaying, or selling it, is strictly prohibited without our prior written consent.
Links to Third-Party Websites:
This website may contain links to third-party websites. These links are provided for your convenience only and do not imply endorsement or approval by us of the linked website or its content. We are not responsible for the content or practices of any linked website, and you use them at your own risk.
Limitation of Liability:
We make no representation or warranty of any kind, express or implied, as to the operation of this website or the information, content, materials, or products included on this website. You expressly agree that your use of this website is at your sole risk. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. We will not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.
Indemnification:
You agree to indemnify, defend, and hold harmless our company, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, liabilities, costs, and expenses, including but not limited to attorneys’ fees, arising from or related to your use of this website or any breach of these Terms and Conditions of Use.
Modifications to Terms and Conditions of Use:
We reserve the right to modify these Terms and Conditions of Use at any time without notice. Your continued use of this website after any such modifications shall constitute your acceptance of these modified terms.
Governing Law and Jurisdiction:
These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of [insert jurisdiction]. Any dispute arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].
SMS Communication and Mobile Data Usage:
When you choose to receive SMS, voice, or other communication services through PowerConnect.ai, we may collect basic details such as your mobile phone number, name, email address, and communication preferences. This information is mainly used to send important operational updates — such as dispatch alerts, service notifications, incident updates, system-generated alerts, escalation messages, and other communications necessary for smooth service coordination and platform operations, in line with our Terms of Use.
You can opt in to receive these communications through our website, application, customer onboarding process, or by using approved opt-in keywords where applicable.
You can review the opt-in details here: https://app.powerconnect.ai/customer-opt-in.
Opt-in keywords may include responses such as START, YES, SUBSCRIBE, or similar confirmation messages, depending on the specific service workflow.
We want to be clear that we do not sell, rent, or share your phone number, consent information, or communication data with third parties for their independent marketing purposes. Your information may only be shared with trusted service providers — such as telecom carriers, messaging platforms, cloud hosting providers, or technical partners — and only when necessary to deliver the communication services you have agreed to receive.
You can withdraw your consent or opt out of communications at any time, where applicable, by visiting:
https://app.powerconnect.ai/customer-opt-out
For SMS specifically, you can usually opt out by replying STOP, CANCEL, or QUIT to any message. Please note that opting out may prevent you from receiving important operational notifications related to dispatch, service coordination, or system alerts. Communication preferences may also be managed through your account settings or by contacting support, where available.